Once payment is received, your order will be handed over to our design team. Production typically takes about 3-4 business days. If your order includes proofs, it may take an additional 1-2 days. For urgent deadlines, we offer expedited production and shipping options at checkout. If your order is approved by 10am CST, we can even design, print, and ship it the same day.

Currently, we only provide proofs upon request. If you require a proof for your order, please specify this in the notes section during checkout, and we will gladly accommodate your request.

We offer a variety of payment options for your convenience. You can pay using PayPal, VISA, MasterCard, Discover, and American Express credit or debit cards. We also accept checks; however, please note that your order will only be processed once the check has been received.

Shipping times vary based on your location and the selected method. Standard shipping via USPS takes 3-5 business days, with costs depending on your order total. Orders over $100 (USA) qualify for FREE standard USPS shipping. Expedited shipping and the option to use your own UPS or FEDEX account are also available at checkout.

Our standard badges are crafted from 1/16” plastic and are available in white or silver and gold with a metallic coating. These badges offer enhanced strength and flexibility while remaining lightweight, making them ideal for all types of fabric. We also offer heavy-duty metal badges available in gold, silver, and titanium finishes.

We employ advanced UV printing and laser engraving techniques to offer exceptional print quality at a competitive price.

UV printed name badges are highly durable and designed to withstand daily wear and tear with ease. The UV printing process creates a resilient, scratch-resistant surface that retains its vibrant colors over time, even with frequent use. This makes UV printed badges ideal for various environments, from bustling office settings to active event venues. Their durability ensures that your badge will maintain a professional appearance throughout its lifespan, offering reliable identification and branding for your business or organization.

To clean our name badges, gently wipe the badge with a soft, damp cloth to remove dust and dirt. A diluted alcohol solution or alcohol pad can also be used to remove fingerprints and oil.

Ordering name badges in bulk is a streamlined process designed to save you time and ensure consistency across all badges. Simply select the quantity and specifications of badges you need, including size, shape, and any custom printing requirements such as logos and employee names. For quickest processing, head over to our TEMPLATES tab and download the template. Enter your names and titles and upload in that section of the ordering form. Once your order is placed, our team efficiently manages production to meet your deadlines. Bulk orders benefit from cost savings per badge and are ideal for large events, corporate rebranding, or outfitting your entire staff with professional identification. Rest assured, each badge maintains the same high-quality standards and attention to detail that define our products.

If you need a custom size or shape not listed on our website, we're here to help! Simply reach out to our customer service team directly. We'll work closely with you to discuss your specific requirements and provide a personalized solution that meets your needs. Whether it's a unique shape or dimensions tailored to your branding, we're committed to delivering custom name badges that exceed your expectations.

We stand behind the quality of our custom UV printed name badges. Our products are custom-made to order. If your delivered item matches your specifications (whether designed online or via a proof), it is not eligible for return. For defective or misprinted items, please email images to customerservice@superiorbadge.com along with your invoice number and a description of the issue. Our customer service team will respond within 24 business hours. Our goal is your satisfaction, and we are committed to resolving any issues promptly and effectively.

After confirming an error, we prioritize resending the correct order promptly. The replacement will match your original specifications and be shipped using the original method. Please notify us within 10 days of delivery by emailing your complaint with detailed descriptions and supporting photos of the error.

To order more name badges for additional employees in the future, simply log into your account and navigate to the reorder section. If you need assistance or have specific requirements, feel free to reach out to our customer support team for personalized assistance.